Genticity is the provider of Customer1 an award winning customer relationship management (CRM) software for the Contact Center. We provide a better experience for your customers, and better intelligence for your business. Our software and services connect you to the "Voice of the Customer".

With Customer1 you will build strong customer relationships while managing information to grow your business. Exceeding superior levels of customer service and satisfaction will become your standard.

With Customer1 you’ll gain a keen insight into customer needs to the point of being able to anticipate their concerns and react to trends as they occur. Customer1 has a proven ROI, is easy to implement and fully scalable to grow as you grow.

Explore our website to learn more about Customer1 and make sure you check out our Product Tour, White Papers and Customer Testimonials.

Thank you for visiting Customer1 and let us know if we can help you help your customers.

Selected as a Finalist
in the 2006 Microsoft Impact Awards
for Best Customer Experience